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Metascreen Parent Feedback

Dear MetascreenTM Parents,
To improve our service quality to all our clients, we would like to ask you to spend time to fill in this short survey. We value every feedback from our customers because it is very important for us that we provide the best service and experience to all of our clients.
1. How satisfied were you with our Customer Service Executives/ Consultants in the following categories?

Service Knowledge of MetascreenTM*
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Responsiveness*
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Reliability*
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Courtesy*
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Professionalism*
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Please help us further improve our service. Kindly provide comments/suggestions/cite name of Cordlife employee who provided dissatisfactory service (if any).
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2. How satisfied pleased were you with our product: MetascreenTM in the following categories?
Ease of baby’s urine collection *
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Satisfaction on the timeliness of the MetascreenTM report *
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3. How would you rate your overall experience with MetascreenTM service ? *
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4. How likely are you to recommend Metascreen to family or friends?*
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5. Start referring your pregnant friend or friends with baby less than 6 months old by filling out the below details:

Friend Name*
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Email Address*
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Contact Number*
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I Agree*
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Please verify
Required.

Submit

Contacts

  • Suite 3603A, 36/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay,
    Kowloon, Hong Kong
  • Tel: (852) 3980 2888
  • Fax: (852) 2511 8882
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.